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Tuesday January 17, 2006
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7:00 am
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8:00 am
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8:15 am
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9:15 am
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Geisinger currently has over 30,000 patients using myChart, and electronic health record, to streamline the physician/patient relationship by providing lab results online, web based appointment scheduling, and email communication with physicians. This session will detail the challenges and lessons learned from implementing this system-wide solution, present new functionalities, and patient satisfaction data.
- Gain a dual perspective on the leadership roles required to effectively implement an electronic health record from changing behavior to ensuring a reliable, functional system for patients and staff
- Form an action plan to encourage patients to assume an active role in their care
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Bruce Hamory M.D., FACP
Executive Vice President and Chief Medical Officer
Geisinger Health System
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Frank Richards
CIO
Geisinger Health System
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10:00 am
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Sutter has achieved substantial gains in patient satisfaction and financial return through various technology implementations. This session will profile Sutter's current initiatives, including their eICU, and feature success stories from project implementations that can be emulated.
- Achieve positive financial results by using patient safety metrics
- Foster physician and staff adoption of technologies that increase efficiency of care
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John Hummel
Former Chief Information Officer
Sutter Health
 View Biography
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10:45 am
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11:15 am
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This session will explore strategies to drive organizational change by aligning physician interests with the end goal, and preparing physicians for full scale organizational change.
- Learn about the implementation of Fallon Clinic's plan to redefine technology, re-design internal processes, create a patient focused service environment, and improve functionality.
- Understand tactics for motivating physicians that create lasting change
- Learn to apply practical behavior change strategies to your organization
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Craig Samitt MD, MBA
Chief Operating Officer
Fallon Clinic Inc.
View Biography
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12:00 pm
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Care Coordination: How Physicians and Health Support Organizations Can Collaborate to Improve Patient Outcomes
Improving the coordination of patient care across the distinct and often rigid silos of the U.S. health care system is essential to improving both health care quality and health outcomes. Traditionally, care coordination has been the responsibility of primary care physicians. However, the increasingly demanding requirements for care coordination (especially for patients with chronic conditions) are taxing the capacity of many primary care practices as they are organized and managed today. To the frustration of physicians, and their patients, it is increasingly difficult to marshal resources, direct services, and effectively share essential information in a coordinated manner in order to support the fulfillment of best-practice care plans. To address this burgeoning challenge in health care, Johns Hopkins and American Healthways brought together more than 200 practicing physicians, thought leaders and subject matter experts from across the country to develop a consensus set of recommendations on how to improve patient care through better coordination between physicians and health support organizations. Dr. Jim Pope, Chief Medical Officer of American Healthways, will present key findings from this summit on behalf of its participants and engage attendees of the World Healthcare Congress in sharing additional insight on this critical topic. |
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1:15 pm
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The health care system increasingly seems poised to take charge of its health care quality and patient safety issues, but the achievement of critical tipping points continues to be elusive. This reflects the failed emergence of key leadership platforms that are required to address long-known barriers to realizing quality and safety improvement goals. This session:
- Reviews the barriers to improvement
- Describes potential pathways to their resolution
- Delineates the leadership needed at government, professional, and institutional levels to effect real change
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Dennis O'Leary M.D.
President and CEO
Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
View Biography
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2:00 pm
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Lehigh Valley Hospital and Health Network has been recognized repeatedly for it's achievements in quality improvement, and achieved this recognition through a system-wide effort to transform the way care is delivered. This session will outline LVHHN's development of systems of accountability that maximize human potential and allow for superior patient care, solid financial performance, and a high caliber organizational culture.
- Understand how LVHHN came to recognize the need to redefine and rebuild their organization
- Learn how LVHHN leveraged technology to achieve superior financial and care delivery outcomes
- Understand the value of building organizational strength within teams to define and maintain improvements
- Take away methods of applying LVHHN's framework to your organization
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Lou Liebhaber
Chief Operating Officer
Lehigh Valley Hospital
View Biography
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2:45 pm - 3:30 pm
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| The session will focus on the practical implications of healthcare transformation using effective patient care redesign principles and approaches. The importance of people, process and technology will be highlighted including lessons learned and critical success factors for driving change in the care delivery process across the organization. Finally, the presenters will outline the important elements of value, which must be derived from healthcare transformation initiatives. |
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Kevin Fickenscher MD
Executive Vice President
Perot Systems
View Biography
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Kevin Tabb MD
Chief Quality and Medical Information Officer
Stanford Hospital and Clinics
Stanford University Medical Center
View Biography
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3:30 pm - 4:15 pm
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4:15 pm
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