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Monday January 16, 2006
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12:00 pm
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12:15 pm -
2:00 pm
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2:00 pm
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Healthcare organizations are increasingly looking to other industries for effective management methodologies that will lower costs and improve outcomes. This session will detail Virginia Mason's implementation of the Toyota Production System and its impact on the culture, costs and outcomes of the organization.
- Debate strategies for creating a zero defect health system using TPS
- Learn the key changes required to apply the TPS system to your organization
- Adopt methods of overcoming barriers to implementing a non-traditional health care model
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J. Michael Rona
President
Virginia Mason Medical Center
 View Biography
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2:45 pm
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Book Signing: Putting Patients First - Designing and Practicing Patient Centered Care by Susan Frampton, PhD et al
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3:15 pm
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HealthPartners will discuss the root of their continued success by outlining the leadership and governance structure that led them to become a leader in quality and safety. You will:
- Develop a structure that joins the organization mission and business goals to transform quality
- Adopt tools that make changes happen
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Mary Brainerd
President and CEO
Health Partners
View Biography
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4:00 pm
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This session will outline practical lessons learned from the challenges Sharp faced in implementing their Six Sigma program, and provide a framework for successful organizational change. You will:
- Learn methods of creating a shared vision and rolling out Six Sigma as a change process within the organization
- Hear how Sharp obtained C-Level support for Six Sigma transformation by building on operational improvement benefits from smaller scale projects
- Profile Sharp's implementation costs and financial gains that resulted from Six Sigma implementations
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Nancy Pratt, RN, MS
SVP, Clinical Effectiveness
Sharp Healthcare
View Biography
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4:45 pm
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IDEO, the world's leading innovation consulting firm, paired with The Orlando Nemours Children's Clinic to redefine their system of care delivery and develop strategies to sustain quality. This presentation will highlight these revolutionary processes and present practical solutions to apply to other healthcare environments.
- Learn how to introduce the concepts of "Design Thinking" to healthcare through work in progress
- Enhance the patient experience to gain customer loyalty and improve quality
- Take home practical tools to implement in your organization as a catalyst for change
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Mark Buchalter
Smart Space Lead
IDEO
View Biography
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David Milov, MD
Medical Director
Nemours Children’s Clinic- Orlando
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Craig Sampson
Health Practice Lead
IDEO
View Biography
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5:45 pm
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