Liaison programs have been gaining traction throughout the country, and are seen as a necessity for most organizations. This highly interactive workshop will take attendees (both new to the role, and polished professionals) back to the basics:

• Hire right — Recruiting the ideal liaison
• Teach old dogs new tricks — Tactics that refresh a tired liaison program
• Prove it — How to showcase your liaisons efforts to leadership
• Learn what daily, weekly, monthly, and quarterly benchmarks are needed to achieve optimum success

Organizational success depends on discovering, aligning, and retaining talent. Hear from a physician leader about:

• The importance of including physician leaders in the recruitment process
• How peer relationships enhance physician experience
• The most crucial strategies to ensure successful physician alignment and integration

The popularity of forming an ACO is changing both the organization as a whole and the physician liaison program within the organization. This session showcases one organization’s journey and teaches best practices to:

• Prepare your team for the transition to the new model of care
• Overcome challenges when navigating new territories
• Implement strategies to remain a successful and relevant team in your organization

Finding ways to add value to relationships with referring providers remains one of the biggest challenges facing physician liaisons. In this session attendees learn to:

• Implement strategies to build value with both gatekeepers and referring providers
• Position their system as one of value and resource in the eyes of referring providers

As health care shifts to value based care many mid-level practitioners are beginning to share the responsibility of referring patients. This session explores one organization’s journey working with mid-level practitioners. Attendees will learn to:

• Develop a successful outreach plan for mid-level practitioners
• Recognize what value added services are most important for mid-level practitioners

• Discover top methods for utilizing social media between health system and practice groups
• Understand the best tactics for activating premier physicians with their patients harnessing social networks
• Manage provider communities and assemble a series of specialty driven micro-networks
• Discover interesting methods to manage social content and learn how best to deploy it to your physician base
• Implement a patient referral network driven by social networking