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How Health Plans Are Using CRM to Obtain, Engage, and Retain Medicaid and Medicare Members

Minimum system requirements

Prior to installing the Remote Access Agent, verify the computer meets the following minimum system requirements:

  • Microsoft Windows 2000, XP, or 2003 Server
  • Intel x86 (Pentium 400 MHz +) or compatible processor
  • 128 MB RAM
  • Microsoft Internet Explorer 6+, Netscape 7+, Mozilla 1.4+, or Firefox 1.0+
  • JavaScript and cookies enabled on the Web browser; ActiveX enabled on Internet Explorer; Java 1.3
  • Internet connection (For the remote computer, a dedicated, broadband Internet connection, such as DSL, cable modem, ISDN, or T1 connection; for the local computer, at least a 56K connection)
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