Couldn’t make it to the October 2014 Summit?
Purchase access to the latest World Congress Summit on Pharmaceutical Contact Centers through our Compendium Website and gain access to all speaker-provided content for ONLY $198!
Purchase access to the latest World Congress Summit on Pharmaceutical Contact Centers through our Compendium Website and gain access to all speaker-provided content for ONLY $198!
Pharmaceutical Contact Centers Summit Objective
Contact center professionals face a number of challenges in the ever changing environment including management of intensifying cost pressures in conjunction with the maintenance and improvement of customer service, operation of globalized services, and compliance with the changing regulatory environment. Explore innovative communication channels for customer engagement, technologies for cost effectiveness, and innovative strategies to stay at the front of the curve.
Reasons To Attend:
- Gain pragmatic takeaways from several case studies on sourcing strategies, and ex-US contact centers
- Leverage innovative channels of communication to provide better quality and cost effectiveness
- Hear how other companies have demonstrated value in their center
- Learn about cutting edge technologies, and how they can improve productivity and customer satisfaction
Testimonials from participants of previous World Congress Pharmaceutical Events:
Call for Papers: Submit Abstract for Presentations
The World Congress summit on Pharmaceutical Contact Centers is now accepting abstract submissions for 2015! Deadline is July 18, 2015. Click here for details.
