3rd Annual Patient Support Services and Hub Design Summit

Patient Support Services and Hub Design

Patient support and hub programs allow manufacturers to deliver valuable services to patients. Hub services have evolved into a more robust and comprehensive support model; they have become an integral part of a specialty product’s offering, and a strategic component of a brand strategy. Furthermore, the range of services included is large and growing, and continue to be an essential part of the launch strategy for biotech and pharmaceutical companies, as explained by speakers at the 2015 annual meeting.*

The 2016 meeting will employ a multi-stakeholder perspective on the impact of market dynamics on patients' needs and how patient support services can help deliver better outcomes. Manufacturers will engage in peer-to-peer discussions as well as hear from their customers including payers, PBMs, specialty pharmacies and patient advocates, on how to evolve these programs to fit the specific patient, product and portfolio needs, goals and resources.

Top 10 Reasons to Attend

Consider reimbursement strategies that go beyond hub service offerings
Evaluate hub models to determine the best one to deliver the right mix of services to your patients
Discuss the impact on patient services of market forces such as consolidation and changing affiliations of different player (payers, SPs, etc.)
Learn about emerging patient support services to consider for inclusion in your hub model
Consider the impact of global market trends on U.S. patients’ experiences
Offer new clinical assistance services to patients, and learn how to differentiate them from clinical support delivered by providers
Leverage digital media to provide accurate and robust educational resources to patients
Establish metrics to measure the performance of hub services
Design a reimbursement support program that compliantly addresses the unique demographics of your patient population
Discuss scenarios for predominantly Medicare, predominantly Medicaid, and predominantly commercially insured patient and how that impacts the design of patient support programs

Featured Speakers:

Chairperson:

Lisa Egbuonu-Davis, MD, MPH, MBA
Vice President, Global Patient Centered Outcomes and Solutions
Sanofi

Marie E. Lamont
President Patient Services
Dohmen Life Science Services

Stephen E. Perkins, MD
Vice President, Medical Affairs
UPMC Health Plan

Michelle Drozd
Deputy Vice President, Policy and Research
Pharmaceutical Research and Manufacturers of America (PhRMA)

Plus! Benefit from enhanced networking with attendees from 2 co-located meetings. – See more at:

Testimonials

Sponsorship opportunities, contact:
Jay Mulhern
Manager, Business Development
Telephone: 781-939-2609
or Email Him

Educational Underwriters

Exhibitors

Partners