Thursday, November 16, 2006
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Monday January 16, 2006

7:00 am
Registration and Continental Breakfast
8:00 am
Seminar Leaders' Welcome and Opening Remarks
8:15 am
Patient Advocacy Panel:
Advancing Patient Centered Care
This panel will discuss challenges and strategies for overcoming the barriers to patient centered care.
9:00 am
Moving from Patient Satisfaction to Patient-Centered
Alegent Health has achieved outstanding patient satisfaction results through its implementation of a decision making methodology that incorporates all sectors of the healthcare team. This session will discuss additions to and results achieved from practicing this methodology.
  • Learn strategies for implementing the phases of Alegent's "Right Track" methodology into your organization
  • Incorporate results from a Gallup poll into your quality improvement strategy
9:45 am
Refreshment Break
10:15 am
QUESTION/ANSWER DISCUSSION WITH SEMINAR PRESENTERS
11:00 am
Close of Seminar
About Your Seminar Leaders
Martin J. Hatlie Esq.
President
Partnership for Patient Safety
Marty Hatlie currently is the President of the Partnership for Patient Safety® (www.p4ps.org) and a co-founder of Consumers Advancing Patient Safety (www.patientsafety.org), a nonprofit organization dedicated to fostering the role of the consumer as partner in pursuing healthcare that is safe, compassionate and just. Drawing on experience as a civil rights attorney, malpractice defense litigator, lobbyist and coalition-builder, Mr. Hatlie is active in both public and organizational policy development on patient safety, litigation reform and patient safety issues.

Mr. Hatlie works extensively with consumers and organizations to foster the cultural paradigm shift necessary to support a patient-centered, systems-based approach to the delivery of healthcare services. He was a lobbyist for the American Medical Association for many years. In 1996, he was instrumental in developing the first Annenberg Conference on Patient Safety. In1997, he coordinated the establishment of the National Patient Safety Foundation and served as its founding Executive Director (1997-99). From 2000 through 2002, he served as the National Chair of VHA Inc.’s Accelerated Learning Initiative on Patient Safety, working with VHA member hospitals across the country.

Mr. Hatlie is the co-editor of the Patient Safety Handbook (Jones & Bartlett Publishers, 2003), a leading textbook in the field of patient safety. He is on the editorial board of Patient Safety & Quality Healthcare and edits a regular column for this journal. He has authored numerous other publications addressing patient safety and medical liability issues. Among other activities, p4ps develops case based training tools exploring systems problems that produce adverse patient events. Its interactive educational programs, the First Do No Harm® video series, developed in partnership with the Risk Management Foundation of the Harvard Medical Institutions, are used widely throughout the world.

Mr. Hatlie also serves on the JCAHO Sentinel Event Advisory Group and the Patients for Patient Safety Steering Committee, an action area of the World Health Organization’s World Alliance on Patient Safety. He also is a member of the Board of Advisors of Parents of Infants and Children with Kernicterus. Previously, he was a member of the Harvard Kennedy School’s Executive Session on Medical Error and served on the boards of the Anesthesia Patient Safety Foundation, the Physician Insurers Association of America and the American Tort Reform Association. He was the Founding Chair of both the Health Care Liability Alliance and the National Medical Liability Reform Coalition – both are Washington, D.C.-based coalitions that advocate civil justice and patient safety reform.

Mr. Hatlie is licensed to practice law in Massachusetts and Illinois.

organization dedicated to fostering the role of consumer as proactive partner. He currently serves on the Steering Committee of Patients for Patient Safety, one of six action areas of the World Health Organization’ s (WHO) Global Alliance for Patient Safety; the Advisory Board of Parents of Infants and Children with Kernicterus (PICK), and the Joint Commission on Accreditation of Healthcare Organization (JCAHO) Sentinel Event Advisory Group. Formerly, he was a member of the Harvard Executive Session on Medical Error and Patient Safety and served on the governing boards of the Anesthesia Patient Safety Foundation and the American Tort Reform Association.
  Kathleen Sanford
President-Elect
American Organization of Nurse Executives
Kathleen D. Sanford, RN, MA, DBA, FACHE, Vice President, Nursing Services and Administrator, Harrison Silverdale and Harrison Memorial Hospital, Bremerton, Washington, is President-Elect of the American Organization of Nurse Executives (AONE). Sanford has been an AONE member for 18 years and has represented Region 9 on the AONE Board of Directors twice from 2003 to the present time and from 1997 to 1999. In addition to experience with AONE, Ms. Sanford has been a Wharton Fellow at the Leonard Davis Institute of Health Economics at the University of Pennsylvania, and a recipient of the Dianne F. Cooper Nursing Ambassador Award of Nurse Week magazine.
Wayne Sensor
Chief Executive Officer
Alegent Health
As the chief executive officer of Alegent Health, Wayne A. Sensor leads the largest integrated healthcare system in the region. Wayne Sensor has nearly 25 years of experience in leading major healthcare systems, most recently as President and Chief Executive Officer at CHRISTUS Schumpert Health System in Shreveport, Louisiana, a Catholic, not-for-profit regional system owned and operated by CHRISTUS Health in Dallas, Texas. Sensor is a native Iowan who earned his B.A. in Financial and Personnel Management at the University of Northern Iowa in Cedar Falls and his MBA from St. Ambrose College in Davenport, Iowa.
Connie Siskowski
PhD, RN, MPA
Caregiver & Caregiving Consultant
National Family Caregiver’s Association
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