mHealth + Telehealth World 2015

Many health care organizations are adopting use of mHealth and Telehealth to provide care to consumers, but it is still unclear what the real ROI is for these programs.

• Explore the ROI and value proposition of existing mHealth and Telehealth programs
• Discuss the return for implementing mHealth and Telehealth solutions
• Uncover the financial and nonfinancial benefits of offering mHealth and Telehealth services

The rapid growth of Telehealth technologies and arrangements offers enormous benefits to the health care community, along with the opportunities for improved patient care, outcomes, satisfaction, and efficiency. It similarly offers great promise for new provider business models and arrangements. When designing a Telehealth service offering, providers and their leadership should explore the various financial opportunities and compensation models used in this area. These arrangements must be not only financially viable, but structured to comply with federal and state compliance laws and regulations.

• Hear recent changes in policy and reimbursement for connected health programs
• Learn financial models and compensation methodologies for Telehealth contracts
• Understand new reimbursement opportunities under state, federal, and commercial payers
• Develop tools for Telehealth reimbursement policy advocacy

Many connected health programs began with a focus on primary care specialties, and now have expanded to specialty care. Even so, most of these programs have not yet incorporated connected health technology in procedure-based specialties. In this session, hear from an organization that has incorporated connected health into care centered around procedures.

• Explore how mHealth and Telehealth can be used to serve a patient both before and after surgery
• Discover how use of connected health with procedure-based care differs from its use with other specialties
• Uncover the impact on cost and convenience for these services

While the locations and technologies underpinning patient monitoring and surveillance change as a patient transitions across care settings, many of the clinical challenges remain the same. In this session, discuss these challenges, explore the similarities across the care continuum, and learn strategies to achieve efficiency and effectiveness.

• Determine what information is required and at what resolution and frequency
• Uncover who should receive this information
• Examine the clinical decision support context that should be applied

Many providers understand the benefits of connected health and are quick to engage in these programs; however, some are still hesitant to change their processes and workflows to incorporate new technologies and practices.

• Understand the hesitation of providers to adopt these new technologies
• Examine ways to communicate the benefits of connected health programs to providers to gain interest
• Uncover innovative ways to keep providers engaged in the long run

Mobile programs are an effective way to overcome barriers to self-management and have brought about opportunities to deliver health education in an efficient and effective manner. However, with so many apps in the market, it can be difficult evaluating which mHealth solutions engage and motivate consumers while also meeting the needs of the organization.

• Explore ways to overcome barriers to mHealth adoption
• Discover critical requirements – from the user perspective – for sustained engagement and behavior change progress
• Consider how to evaluate mHealth innovations for best company and user satisfaction

Connected health programs cannot improve outcomes or lower costs if the consumer is not engaged in the process. Discuss how to engage consumers, both initially and over the long term, as consumers are becoming more involved in their health care.

• Recognize what motivates the evolving health care consumer
• Identify innovative strategies to engage consumers at the start and throughout their continued care

Connected health technologies encourage consumers to be more actively involved in managing their own care. With the right tools, and collaboration with their care providers, consumers are empowered to contribute to their own care and positively impact their health over time.

• Uncover best practices for empowering consumers and encouraging self-care
• Explore technologies that collect both clinical and lifestyle data to track compliance with care plans
• Understand how empowering consumers can lower the cost of care as well as decrease avoidable readmissions

The introduction of wearable technologies has brought a lot of discussion about their potential in various industries. Understanding their place in the health care industry requires a focus on the real use of these technologies and their impact on patients and caregivers.

• Explore the benefits of wearable sensor technology deployed in clinical studies and discuss the future of this technology
• Uncover the role of wearable technology in improving outcomes for chronic and acute conditions for patients and care networks
• Examine the increasing value of a wearable technology platform approach

The new buzz in health care technology is the use of wearables and health sensors, but many are still in the early stages of seeing what impact they have on the patient care, member engagement, and population health.

• Review where and how these technologies are currently used by health plans
• Discover what interventions have found the most success after implementing these technologies and how they have impacted programs
• Discuss the ROI on incorporating this additional technology

The introduction of new consumer-centered health care technologies – such as wearables, medical devices, and remote monitoring devices – brings about additional data on consumers.

• Consider ways to incorporate additional data with minimal disruption in workflows and efficiency
• Discuss what to do with this additional information once it is collected and available
• Examine the impacts of HIPPA on utilization of consumer-generated data