2012 DISTINGUISHED SPEAKING FACULTY
Stephanie S. Axelrod Vice President, Community Relations Seattle Children's Research Institute	Charles Brandon Director, Planning and Performance Management Department of Defense	Twila L. Burdick, MBA Vice President Organizational Performance Banner Health
Sandra Coletta, BS, MBA President and Chief Executive Officer Kent Hospital	Gerard Colman, FHFMA, FACHE, CPHIM Senior Vice President and Chief of Clinical Operations The University of Texas MD Anderson Cancer Center	Mary O. Cramer, MBA, CPHQ Process Improvement Program Director; Director, Ambulatory Management and Performance Team Massachusetts General Hospital; Massachusetts General Physicians Organization
Roseann DeGrazia, RN, BSN, Med, Senior Director Medical Management UPMC Health Plan	Cathy Duquette, PhD, RN, NEA-BC, CPHQ Senior Vice President and Chief Quality Officer Rhode Island Hospital	Lori Frampton, R.N., B.N., M.Sc., CHE Vice President of Patient Flow Process Improvement and Data Analysis Medworxx
Lisa Fuller Director of 6 Sigma/Performance Improvement OSF Saint Francis Medical Center	Kathleen Jennison Goonan, MD Chief Executive Officer, Goonan Performance Strategies; Associate in Health Policy, Mongan Institute for Health Policy, Massachusetts General Hospital/Partners	Bala Gopakumar Management Engineer Virtua Health
Darryl Greene Executive Director of Continuous Improvement Cleveland Clinic	Patrick Hagan Consultant, Former President and Chief Operating Officer Seattle Children's Hospital	Nicole D. Harper, PhD Director, Training & Development/Process Improvement St. Vincent Health
Jeff Hayes, MBA, CSSBB Operations Improvement Project Leader Memorial Health System	James Hendricks, PhD President Seattle Children’s Research Institute	Walter Houlihan Director, Health Information Management Baystate Health
Cheri Lattimer, RN, BSN Executive Director, Case Management Society of America (CMSA); President and Chief Executive Officer, Case Management Inc.; Coalition Director, National Transitions of Care Coalition	Daniel J. Messina, PhD, FACHE, LNHA Senior Vice President and Chief Operating Officer CentraState HealthCare System	S. Ramalingam, MD, MBA Senior Medical Director UPMC Health Plan
Todd S. Roberts, MBA, CSSMBB System Director, Operations Improvement Memorial Health System	Trevor Sawallish Vice President of Operations Dean Clinic	Lisa Sorenson, RN, MBA, CPHQ Vice President of Quality and Risk Management, St. Vincent Heart Center of Indiana; Executive Director of Quality, St. Vincent Indianapolis Hospital
Larry Vanier Vice President, Patient Flow and Decision Support Medworxx	Lisa Yerian, MD Medical Director, Continuous Improvement Cleveland Clinic

The World Congress 6th Annual Leadership Summit on Process Improvement in Health Care

Changes in the health care landscape, such as EMR implementation, health information technology, reimbursement mandates, new care delivery models and a focus on patient-centered quality care are making process improvement a top priority for hospitals and health systems. Health Care providers have seen millions of dollars in savings by utilizing process improvement tools and techniques to evaluate and optimize operations.

Leveraging on the success of the event’s five year history, we are delighted to announce The World Congress 6th Annual Leadership Summit on Process Improvement in Health Care, which convenes senior executives from hospitals and health systems across the country leading the way in process improvement. Through thought-provoking case studies, panel discussions, in-depth presentations, and hands-on workshops, this unique forum will address topics such as improving operational efficiencies, structuring for continuous quality improvement, controlling costs through eliminating waste, and aligning projects with strategic priorities.

What’s New at 2012’s Summit:

• Discover strategies on how to adapt to health reform mandates such as achieving government-funded meaningful use status and successfully transitioning to an ACO
• Gain valuable training in utilizing the tools and techniques demonstrated by the Department of Defense
• Hear how to achieve quality and performance excellence standards directly from a Baldrige Examiner
• Create a culture of change that improves both the delivery and quality of care
• Hear 7+ case studies from organizations who have successfully improved operations and will provide applicable takeaways!
• Choose from 2 individual tracks addressing clinical and operational issues
• Discuss specific outcomes measured by CMS and healthcare reform mandates
• Leverage technology tools to maximize your performance