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Charles Brandon
Acting Director, Planning and Performance Management
Department of Defense
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Mary O. Cramer, MBA, CPHQ
Process Improvement Program Director;
Director, Ambulatory Management and Performance Team
Massachusetts General Hospital;
Massachusetts General Physicians Organization
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Lisa Fuller
Director of 6 Sigma/Performance Improvement
OSF Saint Francis Medical Center
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Kathleen Jennison Goonan, MD
Chief Executive Officer,
Goonan Performance Strategies;
Associate in Health Policy,
Mongan Institute for Health Policy, Massachusetts General Hospital/Partners
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Darryl Greene
Executive Director of Continuous Improvement
Cleveland Clinic
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Patrick Hagan
Consultant, Former President and Chief Operating Officer
Seattle Children's Hospital
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Cheri Lattimer, RN, BSN
Executive Director, Case Management Society of America (CMSA);
President and Chief Executive Officer, Case Management Inc.;
Coalition Director, National Transitions of Care Coalition
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Doug Sears
Director of Performance Improvement/Knowledge Transfer
Bon Secours Health System
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Lisa Sorenson, RN, MBA, CPHQ
Vice President of Quality and Risk Management,
St. Vincent Heart Center of Indiana;
Executive Director of Quality,
St. Vincent Indianapolis Hospital
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Jacquelyn Thomas
Manager, Patient/Guest Experience
St. Vincent Indianapolis Hospital
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