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Tuesday, September 22, 2009
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9:00 am -
9:45 am
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- Increase cash flow through point of service collections: Techniques for improving upfront collections to maximize reimbursement
- Re-educate the revenue cycle community: Strategies to combat pre-billing errors, post-billing denials and write-offs
- Case Study: How Presbyterian Intercommunity Hospital increased its upfront collections to $4 million in 2008
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9:45 am -
10:30 am
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Learn how significant hard dollar benefits can be achieved by implementing e-Invoicing to improve your A/P and Supply Chain operations.
- Reduce touch points and use automation to increase efficiencies
- Optimize payment terms and dramatically increase P-Card rebates
- Ensure price compliance by automatically matching invoices to PO's before the invoice is received in your systems
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10:30 am -
11:00 am
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11:00 am -
11:45 am
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- Ahead of the curve: What forward-thinking strategies are high performing institutions utilizing to identify and enroll uninsured patients?
- Beyond charity care: How can your organization take advantage of programs available at the federal, state, local and private levels?
- Economic impact on the availability of funds: What steps can your team take to ensure that the economic downturn does not increase accounts written off as bad debt?
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Ann Gilbert, MBA
Corporate Director, Physician and Patient Access
Elliot Health System
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11:45 am -
12:30 pm
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- Identifying missed charges due to chargecapture, service documentation and CDM complexities
- Leverage points and challenges to positioning strategic Clinical Documentation Improvement (CDI)
- Examining CDI as a building block for patient safety, quality
improvement, strategic technology, RAC readiness and financial success
- Case Studies: Results from both inpatient and outpatient documentation projects
- Explore options around structuring and staffing CDI programs
- Discuss the key success factors in engaging physicians
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12:30 pm -
1:45 pm
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1:45 pm -
2:30 pm
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- Identifying patient friendly collection techniques to assist your internal collection team: Key points to successful internal and external collection efforts to increase your bottom line
- Best practices for maintaining patient satisfaction while simultaneously resolving patient debt
- Discovering the importance of PCI vendor compliance, data security standards and payment transaction security: Examining PCI security standards, Telephone Consumer Protection Act, Red Flag Rules) Fair & Accurate Credit Transactions Act (FACTA) and Fair Credit Reporting Act
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2:30 pm -
3:15 pm
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- Doing more with less: Getting your systems to work for YOU though exception-based payer management utilization
- Decrease errors, maximize staff effectiveness and achieve cost savings: How exception-based payer management will dramatically increase staff efficiency and business office effectiveness
- Learn industry best practices for automated workflow, including processes that flag accounts, payers or internal departments that don’t meet standard criteria
- Implement technology to seamlessly interface with payer platforms
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