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Tuesday May 6, 2008
7:00 am -
8:00 am
Registration Opens and Continental Breakfast in the Executive Networking Area
8:00 am -
8:40 am
Chairman’s Welcome and Opening Keynote Address: Will the Interactive Internet Change Health Care?
  • Will the Internet truly change healthcare by improving information access and community?
  • Can we make analogies with other industries that have changed dramatically in the online era?
  • Web 2.0 has made a small, but interesting impact on healthcare
  • Defining Connected Health: Applying communications and monitoring technologies to improve self care and connect providers and patients for optimally efficient, high quality care delivery
Joseph C. Kvedar, MD
Founder and Director, Center for Connected Health, Partners HealthCare System, Inc.;
Past President, American Telemedicine Association

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8:45 am -
9:30 am
The User-Generated Phenomenon – Market Size, Implications and Opportunities for Consumers Advising Consumers
  • What the healthcare community needs to know when it comes to innovations in technology and the shrinking “digital divide”
  • An update from Pew Internet & American Life Project – the surprising research data that suggests increasing acceptance and use of online tools
  • A Case Study from Consumer Reports Best Buy Drugs – How consumers benefit from increased education and engagement in their own health
  • Revolution Health’s platform for connectivity – Giving people the tools and information they need to actively manage their health
Susannah Fox
Associate Director
Pew Internet & American Life Project

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Gail Shearer
Director of Health Policy Analysis, Consumers Union;
Project Director, Consumer Reports Best Buy Drugs

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9:30 am -
10:30 am
Building a Trusted Set of Resources for Consumers – Online Communities, Patient Support Groups and Blogs
  • Connecting consumers online to influence behavior and encourage informed decision-making
  • An update from consumer-to-consumer (C2C) support networks – The Health Care Blog, healthcarescoop.com, and the Patient-Centered HIT Initiative
  • Discussing a tool box for consumer decision-making in multi-dimensional ways – balancing the science and art of delivery
  • Identifying the implications of social networking and the potential impact on health information privacy
  Neil Chaffee
Co-founder and Vice President, Market Development
Consumer Aware

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Matthew Holt
Co-Founder, Health 2.0
Author, The Health Care Blog

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Joshua Seidman, PhD
President
Center for Information Therapy

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10:30 am -
10:45 am
Morning Refreshment Break in the Executive Networking Area
10:45 am -
11:45 am
Building the Balance between Search and Transparency in Healthcare
  • Healthline’s public portal site – addressing the components of the site and its features/benefits, including the shift towards personalization
  • MayoClinic.com’s push beyond the brand and advancing the user experience with a transparent content strategy
  • The impact of Google and consumer search behavior in the public portal space
  • Creating a private platform for employers and insurers to empower employees and members in make better healthcare decisions
  • Strategies for creating a cohesive, yet integrated user experience – providing trustworthy information when and where consumers need it
Ann Mond Johnson
Senior Vice President, Health Services
WebMD

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Katy Henrickson, MBA
Vice President
Healthline

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Nicole Spelhaug
Chief of Product Development
MayoClinic.com

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11:45 am -
1:00 pm
Luncheon with Keynote Address:
Driving Consumer Innovation in Health & Wellness Management
  • The consumerism trend in healthcare and the importance of leveraging the internet to enable self-directed interactive health management
  • How OptumHealth's direct-to-consumer strategy, private portals and tools, incentive strategies and consumer engagement solutions can be combined to create a culture of health and wellness
  • Driving behavior change with online programs - an obesity case study
Sponsored By:
    
Presented By:
Scott Heimes
Senior Vice President, Consumer Solutions
OptumHealth

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1:00 pm -
3:45 pm
Concurrent Executive Seminars - Please Choose One
3:45 pm -
3:50 pm
Transition Break
3:50 pm -
4:35 pm
Member Service 2.0 – Integrating Interactive Web Technologies into Practice for Improved Outcomes
  • Discussing the innovative, online tools that empower consumers to proactively manage their health, improve communication with their Providers and manage their health plan.
  • Strategies to transform internet-based technologies into models that promote patient-centered care and better outcomes
  • Evaluating PHR models that drive health literacy, patient engagement, and improved health outcomes
  • Best practices for utilizing new media technologies to increase access and member retention
Dan Greden
Head, eHealth Product Management
Aetna

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Christine Paige, PhD
Senior Vice President, Marketing and Internet Services
Kaiser Permanente

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  Albert A. Prast
Executive Vice President and Chief Technology Officer
Connextions

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4:35 pm -
5:35 pm
Closing Keynote: Opportunities for Continued Transformation at the Nexus of the Internet and Healthcare
  • Envisioning a shared system for providers, payers and employers – a collective approach to leverage internet-based technologies in healthcare
  • Responding to the future demands on the industry and preparing for the promise of Health 2.0
  • The SmartSource Launch – Aetna’s next step towards personalized online medical information
  • Update on HealthVault – assessing the implementation challenges and identifying the opportunity for continued growth
John Bahl
Head of Online Product Design
Aetna eHealth

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Grad Conn
Senior Director, Global Consumer Health Strategy, Health Solutions Group
Microsoft Corporation

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Ido Schoenberg, MD
Chairman and Chief Executive Officer
American Well Corporation

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5:35 pm -
5:45 pm
Chairman’s Closing Remarks, Conference Concludes
5:45 pm -
6:45 pm
Conference Reception in the Executive Networking Area
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