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KEYNOTE ADDRESS: Leading Transformation within Your Organization to A Lean Health Care Organization
  • Hear the Seattle Children’s Hospital journey over the past 10 years and how they have applied continuous improvement to their organization
  • What is the role of leadership in change management?
  • What are the structure and systems you need in place for continuous performance improvement?
  • Critical success factors to overcome the complexities of change in health care operations
Patrick Hagan
President and Chief Operation Officer
Seattle Children’s Hospital

"It turns out the highest-quality care also is the most cost-effective because we make fewer mistakes and create better outcomes," says Patrick Hagan (The New York Times, July 9, 2010)

The World Congress 4th Annual Leadership Summit on Process Improvement and Business Excellence in Health Care convenes hospitals, health systems, health plans and medical/specialty group practices to share innovations in continuous quality improvement including Lean, Six Sigma, Baldrige and other methodologies.

Health Care providers have seen millions of dollars in savings by utilizing process improvement tools and techniques. Don’t miss the opportunity to be a part of this premier event that focuses on the unique challenges that the health care industry faces daily.

Hear best practices and thought provoking discussions on strategies for streamlining change management, increasing operational efficiency, improving overall organizational performance and the quality of patient services while eliminating waste, coordinating care and ensuring patient safety are tackled by those the nation's leading health care organizations.

Five Reasons to Attend:
  • Learn how top hospitals, health systems and health plans are utilizing quality management systems and tools including Lean and Six Sigma
  • Examine how process improvement can be used for cost containment and revenue growth
  • Collaborate with the nation's top visionaries and those "in the trenches" to discuss best practices in process improvement
  • Hear cross-industry perspectives and learn how their methodologies can be translated to health care
  • Discover critical components of process improvement and business excellence through in-depth case studies and peer-to-peer learning
SOURCE: Hagan, Patrick. “Factory Efficiency Comes to the Hospital.” The New York Times. July 9, 2010. http://www.nytimes.com/2010/07/11/business/11seattle.html?_r=2&src;=me&ref;=homepage.
Acclaim from
2009 Attendees
"The best thing about this conference was the awesome group of participants – Great networking."
Lynn Deasy, Hartford Hospital

"Very impressed at the level of speakers and the attendees."
Mary Speciale, HCA

"All senior leadership, CMOs, mid-level managers and staff leaders should attend this conference. Knowledge and applicability of the concept, methodology and tools are beneficial to all levels – An excellent investment."
Miriam Stablein, Palisades Medical Center
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