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Thursday, April 28, 2011
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7:30 am -
8:30 am
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8:30 am -
8:40 am
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8:40 am -
9:30 am
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- Understand the need to engage staff and physicians in the pursuit of continuous performance improvement
- Hear the new take on cultural transformation and providing value for your patients in the context of what is happening externally with health reform
- How do you continue to improve and accelerate your process improvement efforts?
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Patrick Hagan
President and Chief Operating Officer
Seattle Children's Hospital
 View Biography
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9:30 am -
10:30 am
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- Why senior leadership should have a vested interest in cost containment strategies
- Reducing systematic waste through innovative strategies for reducing cost
- Discuss how organizations are surviving on Medicare reimbursement rates and the initiatives in place to help with fiscal sustainability
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10:30 am -
11:00 am
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11:00 am -
12:40 pm
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12:40 pm -
1:40 pm
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1:40 pm -
2:30 pm
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- Define what it means to be a high reliability organization
- Learn steps on becoming a high reliability organization to increase guest satisfaction
- Identify and understand how steps for both are interrelated and can together lead to higher outcomes
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2:30 pm -
3:30 pm
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| Health care is one of the last industries to accept the methodologies of process improvement. The transportation industry has utilized these best practices and tools to increase production and decrease cost for many years. Health care is a different industry from transportation, however, there are many practices that can be applied to health care to decrease costs and improve business processes. |
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3:30 pm
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