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Thursday, April 28, 2011
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11:00 am - 11:50 am
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- Provide innovative approaches to the care environment and the patient experience
- Hear examples focused on a Leed Gold Certified Heart, Lung and Vascular Center and the design of a future-focused Emergency Department
- Learn how the combined use of green practices in building design and employee behavior can impact healthcare and improve the care environment
- How implementing Lean prior to design and construction can lead to innovation
- Discuss how focusing on evidence-based design along with evidence-based medicine improves the patient experience
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Gary Kusnierz
Vice President Performance Excellence
Affinity Health System

View Biography
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11:50 am - 12:40 pm
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- Discover why there is a need for a Balanced Lean Operating System in a Hospital
- Learn the benefits of a Balanced Lean Operating System
- Hear an Akron Children’s Hospital Case Study and the need for an Operation Systems at Children's Hospital Medical Center of Akron (CHMCA)
- Discuss Akron Children’s Hospital Lean Six Sigma Operating System and the lessons learned from this transformation
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