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Friday, November 9, 2007
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7:00 am - 8:00 am
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8:00 am - 8:15 am
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8:15 am - 8:40 am
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| State of the Heart is a nonfiction narrative that describes the odyssey Maggi Grace and Howard Staab undertook when Howard’s heart valve suddenly malfunctioned and the local hospital in Durham,
NC estimated $200,000 to fix it. They faced the entire bill since Howard had chosen not to have health insurance, and instead, flew to India for the surgery. Part travelogue, part critique of the US
healthcare system, part medical drama, this memoir describes the frantic search for alternatives to mortgaging the rest of their lives in exchange for Howard’s life. It covers the trip to New Delhi,
the surgery, and its aftermath. |
| Keynote Presenter: |
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Maggi Grace
Author State of the Heart: A Medical Tourist’s True Story of Lifesaving Surgery in India

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8:40 am - 9:10 am
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9:15 am - 10:15 am
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- The quality of care abroad: foreign hospitals often rival or surpass those found in the United States
- Addressing the issue continuity of care
- The growth of medical tourism will continue to foster healthcare pricing transparency
- Looking at the model from a business perspective – maintaining a balanced portfolio of domestic and international patients
- Assessing risks and risk mitigation strategies
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| Moderator: |
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Renee-Marie Stephano
Editor-in-Chief and General Counsel Medical Tourism Association

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| Costa Rica: |
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Brad Cook
International Department Administrator Hospital Clinica Biblica

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| Mexico: |
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Carlos Zavala
Director, Business Development Hospital Angeles Tijuana
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| Philippines: |
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Joel Beltran, MD
Director of Business Development and Marketing, Asian Hospital and Medical Center
Member, Medical Cluster, Philippine Medical Tourism Program, Public-Private Partnership

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10:15 am - 10:45 am
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10:45 am - 11:45 am
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- Identifying potential affiliation partners and models for structuring affiliation arrangements
- Operational issues in affiliating with overseas hospitals
- Provider credentialing and oversight issues
- Marketing and branding considerations
- Coordination of clinical research
- Importation of medical devices and drugs
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11:50 am - 12:35 pm
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In this presentation, Dr. Bridges will focus on a number of common misconceptions that have arisen in the US about the market for healthcare tourism. Specifically he will review:
- The history of healthcare tourism
- The major regional markets for health care tourism
- The relationship between insurance and health tourism
- Common misconceptions about health care tourism
- Biases in the reporting of healthcare tourism in the US
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John F.P. Bridges, PhD
Assistant Professor, Department of Health Policy & Management, Johns Hopkins Bloomberg School of Public Health Senior Fellow, Center for Medicine in the Public Interest

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12:35 pm - 1:45 pm
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1:45 pm - 2:30 pm
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- Continuously improve the safety and quality of care in the international community
- Survey of nearly 20,000 healthcare programs through a voluntary process
- Recently revised standards for the international accreditation of hospitals
- Maintaining a focus on providing a framework for hospitals around the world to use to deliver safe, high-quality care
- Providing a roadmap for organizational and staff improvement, with patients being the ultimate beneficiaries of the efforts to promote continuous standards compliance
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2:35 pm - 3:35 pm
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- What is likely to happen if a US citizen has a bad result abroad?
- Can a foreign provider avoid jurisdiction in a US court?
- What is the effect on jurisdiction and liability of a continuum of care involving US physicians?
- Will employers offering care options abroad be sued in the US and will they be liable?
- What theories of liability will US attorneys try to assert to obtain jurisdiction and liability?
- What can a foreign provider do to defend itself if a US court asserts jurisdiction?
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3:35 pm - 4:20 pm
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- A report on the state of medical tourism and current industry trends
- Using collected data from various media sources to forecast future trends
- Analyzing the trends present in the data (e.g., Latin America is an increasingly popular destination)
- Future forecasts of the medical tourism industry (e.g., Marketing to the aging baby boomer generation in the US)
In addition to his position at the University of the Incarnate Word, Dr. Vequist consults with companies worldwide. In his previous career, Dr. Vequist was a human resources executive at the
Methodist Healthcare System, a multi-billion dollar healthcare provider in South Texas. Dr. Vequist has presented information regarding information technologies at many conferences and is the
author of book chapters on the Management of Technology (MOT), Information Communication Technologies (ICT) and Consulting Trends, and leading edge consulting tools (in press). He has also had
several journal articles published around Collaborative Knowledge Management (CKM), new technologies in Training & Development (T&D;) and Business Simulations. |
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4:20 pm
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