In today's increasingly consumer-driven market, only the most progressive and innovative providers will succeed in maximizing their share of this growing market. The Health Plan Innovation Congress delivers expert knowledge, best practices and actionable strategies for success. Attendees will learn from our faculty of industry gurus and through case study examples effective tools to position your company for short-term and long-term growth in the new Health Care landscape.

Hear from True Innovators, including:
Steven G. Auerbach President Connextions Health	Lois Gargotto Vice President, Market and Business Segment Operations Humana Inc.
Molly Goins-Cox Head, Member Experience Aetna, Inc.	R. John Kaegi Chief Strategy Officer Blue Cross and Blue Shield of Florida (BCBSF)
Karen Kocher Chief Learning Officer CIGNA	Jeff Lemieux Senior Vice President, Center for Policy and Research America's Health Insurance Plans (AHIP)
Christina Mainelli Senior Strategist Connextions, Inc	Mohan Nair Executive Vice President and Chief Marketing Executive The Regence Group
Rob Panepinto Managing Director, Client Practice Group ConnextionsHealth	Leslie Pecci Executive Vice President ConnextionsHealth
Roy Schoenberg, MD, MPH President and Chief Executive Officer American Well Systems	MaryAnn Stump, RN Senior Vice President and Chief Innovation Officer Blue Cross Blue Shield of Minnesota

• Utilize data analytics and segmentation strategies to improve member retention
• Retention Technologies: Developing on-line consumer tools to increase member loyalty

• Evaluate innovative channels to reach new and existing customers
• Assess social networking opportunities to reach new audiences

• Incorporate the voice of the consumer
• Identify successful product roll-out strategies
• Product innovations to increase customer enrollment, retention and loyalty