ORLANDO, FL – 2 March 2009 – Market research conducted on behalf of ConnextionsHealth provides both good and bad news for health insurance providers. The good news: properly managing member disenrollment delivers a significant, positive impact on net enrollment and revenue generation. The bad news: member retention is increasingly difficult for health plans to achieve, and most plans are doing it poorly. A host of economic factors are currently driving unprecedented membership losses at most health insurance plans. more»

ORLANDO, FL – 18 February 2009 – ConnextionsHealth announced today that Michael Leavitt – the Secretary of Health and Human Services under President George W. Bush from 2005 to 2009, and former Governor of Utah (1993-2003) – will address the World Congress Leadership Summit on Member Retention for Health Plans in Orlando, on March 18th. As opening keynote, Mr. Leavitt will provide health insurance executives with first-hand insights into the key issues, timetables and people involved in the nation’s escalating healthcare reform debate. more»

ORLANDO, FL – 11 February 2009 – Market research conducted on behalf of ConnextionsHealth has demonstrated that health insurance plans can significantly improve revenue generation by establishing initiatives that specifically address member disenrollment. A host of economic factors are currently driving unprecedented membership losses at most health insurance plans. more»

WOBURN, Mass. – January 7, 2009 – Facing unprecedented marketplace disruption – ranging from the employmentrelated decline of group coverage, to greater consumer autonomy in health insurance selection – the retention of individual and small group plan members is now a priority for the nation’s health insurance companies. At some health plans, member turnover can run as high as 40% annually, eroding both member acquisition costs and plan profitability. more»

ConnextionsHealth today announced the creation of its Member Transition Services® – a portfolio of technology-driven processes and personal touch points – designed to assist health plans in their effort to mitigate the loss of group (or “commercial”) plan members during major life cycle changes such as early retirement, job termination, “aging out” of dependent children, or elimination of health care coverage as a benefit by their employer. more»