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Thursday, November 8, 2007
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1:00 pm
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1:15 pm
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- How health record banks address the key problems of health information infrastructure
- What is the role of public trust in enabling health record banks?
- Examining the elements of public trust: consumer control, trustworthy
organization, trustworthy architecture
- Analyzing the principles of health record banking (from the Health
Record Banking Alliance)
- Exploring the options for health record bank regulation
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1:45 pm
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- Curbing the rising cost of healthcare by making the claims remittance
process more efficient
- Improving coordination of benefits between providers and payers to
increase patient satisfaction
- Reaping the greatest financial rewards by adopting Electronic Data
Interchange (EDI) and Electronic Funds Transfer (EFT)
- Moving the healthcare system into the 21st century and the important
role the financial services industry can play
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Paula Fryland
Manager, National Healthcare Group
PNC Financial Services Group, Inc.
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2:15 pm
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2:45 pm
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- Appealing to individuals and providing information/tools to and
through employers
- Expanding market share through value-added services and partnerships
- Retail channels and strengthening the distribution approach
- Access to payment systems, custodial, investment management and
credit services
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3:15 pm
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- Determining whether or not healthcare consumerism has finally
gone mainstream
- Managing supply and demand: the pros and cons of retail
healthcare delivery
- Identifying emerging channels and markets
- How can payers and providers respond?
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3:45 pm
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