"Hats off to all of you who put this together - quality speakers, interaction and a great site. "
— Michael F. Hover, Director, Customer Marketing, Johnson & Johnson Health Care Systems Inc
"Computing is not about computers anymore. It is about living."
—Nicholas Negroponte, Greek-American architect and computer scientist
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Monday, November 9, 2009
(for Health Plan and Provider executives including Chief Innovation Officers as well as those looking to hear discussion of eHealth Applications to activate consumers and transform information delivery)
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1:15 pm -
2:00 pm
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- Recognize the near -term and future ramifications of a human centered approach
- Understand the value of designing usability and usefulness into health care systems
- Learn the ROI other industries are seeing from usability design
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2:00 pm -
2:45 pm
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- Define drivers to sustain consumer engagement
- Determine community connections to share information and improve quality of life
- Discover new directions for customer engagement in the future
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2:45 pm -
3:45 pm
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Next Generation of PHRs: Are Consumers the Key to Interoperability
- Adoption rates: Why are some organizations ahead of the pack?
- Integration of data from PHRs into current systems for a cohesive view of pertinent information
- Address key challenges and opportunities for functionality and interoperability
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Tuesday, November 10, 2009
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10:55 am -
11:35 am
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- How does a health system foster broader participation after connecting 3.3 million patients online to their health care teams?
- What are patients' expectations for participation in health and health care using social media?
- How are patients and families leveraging social media to participate in reshaping the system itself?
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11:35 am -
12:20 pm
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- Evaluate the evolving role of today's consumer: When and why patients get involved in the critical path of their own health
- What types of incentives are out there for patients?
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Jody Pettit, MD
Consultant, California Health Care Foundation 'Consumer Voice in Health IT' Survey Project;
Former Strategic Leader, PHR Work Group,
Certification Commission for Healthcare Information Technology (CCHIT)
 View Biography
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12:20 pm -
12:30 pm
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